Business Performance Analytics

The Business Performance Analytics (5 Days) course equips managers and analysts with the tools and frameworks to design, implement, and manage organizational performance systems. Participants will learn to align departmental KPIs with strategic objectives using techniques such as Balanced Scorecard and OKR, supported by analytics tools like Excel and Power BI. Through hands-on exercises, learners will conduct performance evaluations, identify process gaps, and develop actionable improvement plans. The program emphasizes data-driven decision-making, enabling professionals to measure business performance effectively and translate analytics insights into continuous improvement strategies. By the end of the course, participants will be ready to manage, monitor, and optimize performance at both the departmental and organizational level.