AC-EQCM: EQ And Conflict Management
When emotions run high, leadership either shines—or crumbles.
In every workplace, conflict is inevitable. But how we respond to it defines the culture, the results, and our leadership legacy. Most people manage conflict by avoiding it, reacting impulsively, or “winning” at the cost of trust and morale. What’s missing? Emotional intelligence.
“EQ and Conflict Management” is a powerful, psychology-driven program that helps leaders and professionals navigate difficult conversations, manage tension, and resolve conflict with empathy and authority.
Training Duration: 2 Days
- SBL-Khas Claimable
- Certificate Of Completion Available
- Private In-House Class Available
- ILT & VILT Class Available
Download Course Outline
OVERVIEW
OBJECTIVES
AUDIENCE
COURSE MODULES
At its very essence, conflict management is the test of a person’s emotional intelligence. It also presents moments of truth where parties involved get to learn who they – and other people – really are, and what the underlying issues in the organization that require further attention may be.
Unlike other typical conflict management programs, this two-day workshop will take participants through a deeper dive into the psychology of disagreements and human behavior. This equips participants with a deep understanding to respond authentically and effectively to conflicts – ensuring that both the business and emotional needs in the team are taken care of.
The result is a healthier workplace culture, higher employee engagement, and more sustainable productivity and performance.