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Business Performance Analytics

RM7,500.00Price
The Business Performance Analytics (5 Days) course equips managers and analysts with the tools and frameworks to design, implement, and manage organizational performance systems. Participants will learn to align departmental KPIs with strategic objectives using techniques such as Balanced Scorecard and OKR, supported by analytics tools like Excel and Power BI. Through hands-on exercises, learners will conduct performance evaluations, identify process gaps, and develop actionable improvement plans.
 
The program emphasizes data-driven decision-making, enabling professionals to measure business performance effectively and translate analytics insights into continuous improvement strategies. By the end of the course, participants will be ready to manage, monitor, and optimize performance at both the departmental and organizational level.

This programme is created specifically for learners who need to manage organisation performance systems across departments.

Frequently Asked Questions

Who should attend this course?

Managers, analysts, and leaders responsible for performance reporting, business improvement, and strategic planning.

What tools are used in this course?

Microsoft Excel and Power BI are used for KPI measurement, performance dashboards, and analytics reporting.

What frameworks are taught?

Balanced Scorecard, OKR, and gap analysis frameworks for organizational performance management.

What practical exercises are included?

Learners will build KPIs, conduct root cause analyses, and design departmental performance dashboards.

Do I need prior technical experience?

No. The course is designed for business professionals with or without advanced analytics experience.

What outcomes can I expect?

You’ll gain the skills to align KPIs with business strategy and implement performance improvement systems.

Is this course HRDC claimable?

Yes, this course is HRDC claimable under AjarAble Consulting’s approved programs.

Can the course be customized?

Yes. It can be tailored for specific industries, including HR, operations, finance, and customer service.


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