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Critical Thinking, Effective Problem Solving and Decision-Making

Critical Thinking, Effective Problem Solving and Decision-Making

RM3,200.00Price

Critical Thinking, Effective Problem Solving and Decision-Making is a 2-day instructor-led workshop designed to equip professionals with the confidence, mindset, and tools to think clearly and act decisively in complex business environments. Participants develop awareness of cognitive biases, apply structured problem-solving frameworks, and use advanced decision-making techniques to evaluate options objectively.

 

The program emphasizes collaborative problem solving, helping teams brainstorm effectively, build consensus, and innovate under pressure. Through simulations, role plays, and real-world case studies, participants practise thinking on their feet, foreseeing risks and opportunities, and making sound, strategic choices. This course builds agile, solution-focused professionals who can navigate uncertainty and contribute to better decisions at individual, team, and organizational levels.

Critical thinking, problem solving, and decision making are vital skills for leaders and employees to navigate today’s complex business environment and ensure the organization stays agile and competitive.


This hands-on, two-day workshop will equip participants with the confidence, skill, and mindset to become conscious and critical thinkers, proactive problem solvers, and confident decision makers – effective players who are able to foresee challenges andopportunities, innovate solutions and make strategic choices infast-moving environments.

Frequently Asked Questions

What is the main objective of this course?

The course develops critical thinking habits, structured problem-solving skills, and confident decision-making in complex workplace situations.

Who should attend this training?

This program is suitable for managers, high-potentials, and individual contributors who need to solve problems and make decisions regularly.

What problem-solving frameworks are covered?

Participants learn a 4-step problem-solving process, root cause analysis techniques, and structured frameworks for defining and solving problems.

Does the course address cognitive biases in decision-making?

Yes. The program helps participants identify common cognitive biases and practice techniques to minimize their impact on decisions.

How is advanced decision-making different from regular decision-making?

Advanced decision-making involves systematically evaluating options, assessing risks and trade-offs, and making informed choices in high-stakes situations.

Will participants learn collaborative problem-solving skills?

Absolutely. The course covers effective brainstorming, consensus-building, and becoming solution-focused team players.

Is this course HRDC claimable?

Yes, Critical Thinking, Effective Problem Solving and Decision-Making is HRDC claimable.

Can this course be customized for our organization?

Yes. The content can be customized to reflect your organization’s challenges, decision contexts, and team dynamics.


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