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Emotional Intelligence for Personal Effectiveness

Emotional Intelligence for Personal Effectiveness

MYR 3,200.00Price
Emotional Intelligence for Personal Effectiveness is a 2-day instructor-led training programme designed to help professionals strengthen emotional intelligence, manage stress and improve personal effectiveness in today’s fast-paced and hybrid work environments. Based on the EQ-i 2.0® model and principles of Behavioural Design, the programme focuses on four key areas: Self-Perception, Stress Management, Decision Making and Interpersonal EQ.
 
Participants will learn how to recognise internal triggers, manage stress responses, make intentional decisions, communicate boundaries and collaborate effectively across distributed teams. Through simulations, interactive activities, games, paired discussions and small-group exercises, participants can apply emotional intelligence concepts to practical workplace situations. The course is suitable for executives, managers, department heads, team leaders and individual contributors seeking to improve self-awareness, resilience, focus, decision-making and workplace relationships.

This is a two-day, highly interactive program designed to help professionals thrive in today’s complex, always-on work environment. Participants will explore the interplay between distraction, stress, and emotional intelligence — and walk away with practical tools to reclaim their focus, energy, and sense of direction.


The program is grounded in the EQ-i 2.0® model, one of the world’s most widely used and research-validated measures of emotional intelligence and principles of Behavioral Design. Four composites are central to the learning journey: Self-Perception, Stress Management, Decision Making, and Interpersonal EQ.


Together, these provide a comprehensive framework for understanding why we get pulled off track — and how to build the emotional intelligence required to lead ourselves with clarity, resilience, and intention.

Frequently Asked Questions

Emotional Intelligence for Personal Effectiveness is a 2-day programme that helps professionals understand and apply emotional intelligence to manage stress, improve focus, make intentional decisions and work more effectively with others.

The programme focuses on four key areas: Self-Perception, Stress Management, Decision Making and Interpersonal EQ. These provide a framework for developing greater self-awareness, resilience, intentional decision-making and effective workplace relationships.

Participants explore Flexibility, Stress Tolerance and Optimism, understand their stress response patterns and practise regulation strategies for hybrid work situations. The course also examines physical energy and recovery as part of emotional resilience.

Yes. The Decision Making EQ module covers Impulse Control, Reality Testing and Problem Solving, as well as the effect of cognitive biases on decision-making. Participants also practise creating space between a stimulus and their response through the “pause and choose” approach.

The course covers empathy, social responsibility, setting and communicating boundaries, navigating ambiguity and managing difficult conversations across time zones and digital channels. Participants also practise these skills through a hybrid communication roleplay.

Yes. The course introduces Behavioural Design to help participants establish high-EQ habits, reduce distractions and improve focus. Participants also design a micro-habit through the “Habit Architecture” activity and create a 30-60-90 day self-management action plan.

Yes. This course is HRDC Claimable.

Yes. This course can be customised to suit an organisation's specific training needs, objectives and participant requirements. Customisation is only applicable to private in-house training classes.


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