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Leading Through Conflict And Change

Leading Through Conflict And Change

RM1,200.00Price
Equip yourself with the confidence to lead teams through uncertainty with Leading Through Conflict and Change, a 1-day, hands-on workshop designed for managers and HR professionals. This program combines conflict resolution strategies with practical change leadership skills to help you manage people dynamics and organizational transitions effectively.
 
Participants will explore real-world case studies, role-play challenging conversations, and apply the Thomas-Kilmann Conflict Model to different workplace scenarios. The course also covers empathy-based communication, trust-building, and resilience techniques to help leaders foster collaboration, maintain morale, and navigate resistance in times of change.

This full-day training program equips people managers with essential communication tools to effectively resolve conflicts and manage change within teams. Participants will learn how to identify conflict triggers, respond constructively, and lead teams through organizational transitions with clarity, empathy, and resilience

Frequently Asked Questions

What is the main focus of the Leading Through Conflict and Change course?

The course teaches managers how to handle workplace conflict constructively and lead teams effectively through organizational transitions with empathy and communication.

Who should attend this program?

This training is ideal for people managers, HR professionals, and team leaders who oversee employees and must navigate team dynamics or implement workplace change.

What practical frameworks will I learn?

You’ll learn the Thomas-Kilmann Conflict Model, active listening and empathy-based communication methods, and change leadership techniques for managing resistance.

How does this course help leaders during organizational change?

It provides proven tools for communicating change messages clearly, addressing emotional resistance, and sustaining team trust and performance during transition periods.

Does this course include experiential learning activities?

Yes. The program features role-plays, scenario-based discussions, and interactive games like The Great Debate and Change Chairs to simulate real workplace challenges.

How will this course improve my leadership skills?

Participants develop emotional intelligence, communication agility, and confidence in mediating conflict, improving team collaboration and decision-making under stress.

Is this course HRDC claimable?

Yes, Leading Through Conflict and Change is HRDC claimable under Malaysia’s Human Resource Development Corporation (HRD Corp) scheme.

Can the content be customized for my organization?

Absolutely. The course can be customized to reflect your company’s structure, leadership culture, and common conflict or change management scenarios.


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