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The Mindset and Skills to Perform in Selling

The Mindset and Skills to Perform in Selling

RM3,200.00Price

The Mindset and Skills to Perform in Selling is a 2-day instructor-led selling skills program designed to help sales professionals build confidence, consistency, and results in today’s competitive market. This course combines the right sales mindset with a clear, repeatable selling structure using the 7-step PERFORM frameworkPrepare, Engage, Reveal Needs, Fit, Overcome, Recommend, Move Forward. Participants develop emotional resilience, learn how to uncover real customer needs through powerful questioning, and communicate value using benefits-driven storytelling.

 

The program also strengthens objection handling and closing skills through practical role plays and live sales simulations. Through peer feedback, reflection, and structured practice, participants leave with a clear sales process, stronger confidence, and practical tools they can apply immediately to improve conversion, trust, and long-term customer relationships.

In today’s fast-paced and highly competitive market, having a great product or service is no longer enough—what truly sets top performers apart is their ability to sell with confidence, clarity, and purpose. Whether you're meeting a new customer, negotiating with a long-term client, or handling objections, effective selling is about building trust, uncovering real needs, and offering solutions that matter. In a world where buyers are more informed and choices are abundant, mastering modern selling skills isn’t just a bonus—it’s a necessity for survival, growth, and long-term success in any industry.

Frequently Asked Questions

What is the main objective of this course?

The course helps participants build the right sales mindset and apply a structured selling process to improve confidence, consistency, and sales results.

Who should attend this selling skills program?

This course is suitable for sales executives, key account managers, frontliners, and sales leaders who want to strengthen selling fundamentals.

What is the PERFORM selling framework?

PERFORM stands for Prepare, Engage, Reveal Needs, Fit, Overcome, Recommend, Move Forward, guiding every stage of a sales conversation.

Does the course focus on mindset as well as skills?

Yes. The program emphasizes growth mindset, emotional resilience, and handling rejection, alongside practical selling techniques.

Will participants practise real sales conversations?

Absolutely. The course includes role plays, objection-handling battles, storytelling pitches, and full PERFORM sales simulations.

How does the course help with objection handling and closing?

Participants learn the Acknowledge–Ask–Answer (AAA) method and practise both soft and hard closing techniques.

Is this course HRDC claimable?

Yes, The Mindset and Skills to Perform in Selling is HRDC claimable.

Can this course be customized for a specific sales team or industry?

Yes. The program can be customized to reflect your products, customer profiles, and real sales challenges.


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