The Power Of Business Processes
Maximize efficiency and scalability in your organization with The Power of Business Processes, a 2-day instructor-led course that teaches professionals how to design, analyze, and improve workflows systematically. This program introduces participants to the Process Assessment Framework, helping them identify gaps and prioritize improvements using APQC, CMMI, and Porter’s Value Chain models.
Participants will practice mapping and simulating process flows, conducting Root Cause Analysis, and applying the IDEA Framework for process innovation. The course also covers change management strategies using Lewin’s Three-Stage Model, ensuring smoother adoption of new processes. Ideal for business analysts, managers, and operations professionals, this course equips you to enhance productivity, reduce costs, and build a foundation for future digital transformation initiatives.
Many businesses failed to scale their business operations efficiently despite investing a significant sum in great talent and digital technology. The Power of Business Processes is a systematic methodology that focuses on creating efficient and scalable business processes which helps businesses to:
- Save cost by maximizing productivity
- Train an internal process improvement team
- Deliver consistent operational performance without reliance on presence of key experienced staff
- Retain knowledge and know-how of the operational tasks within an organization
- Manage expectations and workload for staff who are working remotely/ working-from-home
- Document and map out the existing and to-be process flow prior to pursuing further digital transformation or automation initiatives
- Minimize non-compliance issues during audit period
Efficient business processes are necessary for organization of every size and industry. Innovation does not come from technology, it is a combined outcome of the synergy between people, process and technology. By having proper processes in place, the expected deliverables could be estimated ahead which opens possibilities to automating these processes to save cost.