Language
Language opens doors — to new cultures, new people, and new opportunities. Language training goes beyond grammar and vocabulary; it’s about confidence, connection, and real-world communication. Discover how words can bridge cultures, build trust, and create lasting impressions. Whether you’re learning for career growth, travel, or personal fulfillment, this course helps you speak with clarity and purpose — turning every conversation into a chance to connect and grow.
Language
Business English For Customer Service
Deliver excellent service and communicate with confidence through Business English for Customer Service, a 2-day instructor-led training tailored for customer service personnel, frontliners, and support staff. This course helps participants improve spoken and written English for real workplace scenarios, from greeting customers and handling complaints to writing professional emails. Through role-plays, pronunciation practice, and interactive exercises, participants learn essential expressions, empathy-based responses, and effective questioning techniques. The program also covers business email etiquette and phone communication, empowering professionals to deliver polished, courteous, and effective customer interactions that build trust and satisfaction across all touchpoints.